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Refund Policy
At Spectrum Consulting and Integrated Services, we are committed to providing high-quality services to our clients. If for any reason you are not satisfied with our services, we offer a refund policy as follows:
Cancellation Policy
If you decide to cancel the job for which you have engaged our services, you may be entitled to a refund subject to the following conditions:
- If you cancel the job before we have started any work, you will receive a full refund.
- If you cancel the job after we have started work, you will be refunded 40% of the total fees paid for the job, after deducting the cost of the tasks already performed.
Refund Procedure
To request a refund, please contact our office via email or phone. We will verify the details of your cancellation and process your refund within 14 business days.
Exceptions
Please note that the following exceptions apply to our refund policy:
- If you have engaged our services for a fixed fee, we will not issue any refunds for cancellation.
- If we have completed the job for which you have engaged our services, no refunds will be issued.